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At Redeem IT, we strive to create an accessible online shopping experience for all our customers, including those with disabilities. We are committed to complying with local accessibility regulations and continuously improving our website.

Accessibility Statement

This statement was last updated on [enter relevant date]. We at Redeem IT Ltd are working diligently to make our website, www.redeemit.ca, accessible for everyone.

What Web Accessibility Means

Web accessibility ensures that all visitors, including those with disabilities, can navigate and enjoy our site just as easily as our other customers. This involves both the technical capabilities of our website and the use of assistive technologies.

Accessibility Improvements on This Site

We have made significant adjustments to our website in accordance with WCAG 2.1 guidelines, achieving AA compliance. Our content is designed to be compatible with assistive technologies like screen readers and keyboard navigation. In our efforts, we have:



    Conducted thorough accessibility audits to identify and resolve potential issues


    Set the default language of the website


    Organized the content logically across all pages


    Defined clear heading structures for ease of navigation


    Provided alternative text for all images


    Ensured that color contrasts meet accessibility standards


    Minimized motion effects throughout the site


    Made sure that all videos and audio files are accessible

We acknowledge that some content may not fully comply due to third-party integrations.

The accessibility of certain sections on our site is contingent on third-party content from [enter relevant third-party name]. The affected pages include: [list the URLs of the pages]. As such, we declare partial compliance for these pages.

Accessibility Provisions at Our Location

Redeem IT's physical store is equipped with accessible features including designated parking, ramps, and a service desk that accommodates all customers. Our staff is trained to assist individuals with disabilities, ensuring a welcoming environment for everyone.

Feedback and Support

If you encounter any accessibility challenges on our website or require further assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]


[Telephone number of the accessibility coordinator]


[Email address of the accessibility coordinator]


[Enter any additional contact details if relevant / available]

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